DEMAND
The business in 60 seconds
Firmo shows sellers real local offers for their used goods.
The buyer sets the price. The seller shows the item. The buyer inspects it before the sale is complete.
See the product demoTHE PRODUCT
One trade. Four clear steps.
A buyer creates a request first. The seller shows one item that may match the request. The buyer makes the final decision in person.
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01
Buyer
Buyer sets the price
The buyer chooses the exact item, local area, and exact price they will pay.
Demand exists before the seller starts.
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02
Seller
Seller shows the item
The seller answers simple questions and takes the requested photos. The item may match the request.
If it matches, the seller sees that buyer's price.
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03
Buyer + seller
They arrange a public handoff
After the seller accepts, the buyer authorizes the item price plus the Firmo fee.
Payment is authorized, not completed.
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04
Buyer
Buyer inspects and decides
The buyer inspects the exact item in person, then accepts or rejects it.
Accept completes payment. Reject cancels the sale.
THE TRUST RULE
AI checks the photos. The buyer checks the item.
AI checks whether the requested photos are present and clear. It can ask for a missing view or a clearer photo.
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01
Firmo requests specific photos
The seller is guided to show the views and details a buyer needs.
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02
AI checks only the photo
AI checks requested-view presence and photo clarity only. It can ask for a missing view or a clearer photo.
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03
Buyer inspects in person
The buyer inspects the exact item before accepting or rejecting it.
THE BUSINESS MODEL
Buyer pays $6 + 4%. Firmo seller fee is $0.
After the seller accepts, the buyer authorizes the total. Payment completes only if the buyer inspects and accepts the item. If the buyer rejects it, the sale is canceled and payment is not captured.
- 01Seller accepts the offer
No payment has completed.
- 02Buyer authorizes the total
Authorization does not complete the payment.
- 03Buyer accepts the item and payment completes
The buyer decides after inspecting the exact item.
Stripe processing may reduce the seller's net payout.
The buyer names an item and price once. Local sellers can show an item that may match the request. The fee is charged only when a trade completes.
Firmo seller fee is $0. Stripe processing may reduce the seller's net payout below the accepted item price. Firmo does not track the later bank payout.
Before authorization, Firmo shows the buyer's full total and the seller's expected payout.
FIRST PILOT
One product. One local market.
Start with repeat buyers before inviting broad seller supply. Each invited buyer can place more than one buying request.
- Product
- Nintendo Switch OLED
- Local market
- Metro Detroit
- Initial buyers
- 3 invited repeat buyers
completed trades before adding another product
THE TOOLS
Four tools support the same trade.
EVIDENCE
Guided photos and AI
Request useful views and check whether requested photos are present and clear.TRANSACTION
Matching and payment
Match the seller to a buyer request, then manage authorization and the public handoff.PRICE GUIDANCE